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Common Questions

Quick answers to frequently asked plumbing concerns.

Do you offer 24/7 emergency services?
Yes! We have technicians on standby 24 hours a day, 365 days a year for urgent plumbing emergencies including burst pipes and major sewage backups.
Are you licensed and insured in Ontario?
Absolutely. Every lead plumber on our team is a Red Seal-endorsed Master Plumber, and we carry $5M in liability insurance for your protection.
How quickly can you arrive for non-emergencies?
For non-urgent repairs, we typically schedule appointments within 24 to 48 hours. We also offer same-day appointments if booked before 10 AM.